New Patient Information
Everything You Need For Your First Appointment
Fill out our patient forms by downloading them from our website!
- DELTA DENTAL
- UNITED CONCORDIA
What To Expect at Your Child’s First Visit
A Friendly Greeting
Walk through our doors and our team will greet you and your little surfer with big smiles. We’ll be ready to answer any questions you may have.
Your very own Surf Instructor will take you and your child back and give you a personal tour of one of our Richland or Sumner dental offices.
Once your child feels welcomed to his or her new dental home, we’ll take x-rays, conduct a professional cleaning, and discuss your child’s oral and overall health. Don’t be surprised if your Surf Instructor talks about the importance of diet, and total wellness.
Welcome to the Smile Surfers Family
You and your child being accepted into our dental family is so important to us. We take a picture with your little surfer and send you a welcome package with your new photo! Having this photo documents your child’s growth with Smile Surfers from their very first visit to the young adults they become.
Great customer service. The staff is extremely friendly and professional. I was also having trouble with insurance, and the front staff went out of their way to go over my coverage and provide details.
Consuelo F., Actual Parent
My daughter loved it here! They were all very sweet, patient, and calm. Made a kid's 1st experience fun and exciting.
Elania M., Actual Parent
Have Questions About Your Child’s First Visit?
We love answering questions! Check out our FAQs below.
- Notice of Non-Discrimination
Smile Surfers does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
Translation Services available; we provide language assistance services (free of charge) to those who need it.
- It’s my child’s first dental visit. Do you have any tips to make it a positive experience for them?
Don’t worry! Follow these tips to help make your child’s dental visits a roaring success!
- Use positive speech when talking about the dentist.
- Accompany your children at their dental visits.
- Help your child recognize the dentist as his or her “dental home.”
- The less “fuss” the better. It’s best to tell your child about a dental visit the day of the appointment.
- If your child wants more information about the dentist, explain to them that the doctor will look at his/her teeth to make sure they are healthy.
- Make sure that your child is well rested the day of the appointment.
- Don’t threaten a visit to the dentist as a form a punishment for bad behavior.
- Be a good role model by practicing excellent oral hygiene routine in front of the kiddos.
Remember: Dental visits are part of growing up. You shouldn’t offer rewards or indicate in any way that there is anything to fear.
- My child is going through a dental emergency. What should I do?
Follow these tips depending on the emergency. Then, call our office right away and we’ll do our best to see your child the same day.
- Toothache: If your child has a sore tooth, gently clean the area. Use floss to clear out any food that may be stuck in or near the tooth. Have them rinse their mouth with warm water or warm salt water. Do not apply heat to the gum or tooth. If your child’s cheek or face is swollen, apply a cold compress and contact us immediately. If the pain persists for more than a day, please contact us for additional treatment options.
- Cuts: If your child has bitten their tongue, lip, or cheek or there is a cut in their mouth, apply firm but gentle pressure with a clean cloth or gauze to stop the bleeding. Apply ice to the area to reduce swelling and relieve pain. If the bleeding does not stop, call a doctor or take your child to urgent care or an emergency room.
- Knocked out tooth: If your child’s baby tooth has been knocked out, it does not usually cause problems or require treatment. Contact your pediatric dentist during regular business hours. If your child has had a permanent tooth knocked out, see a pediatric dentist immediately! If possible, find and save the tooth. Hold it by the crown, not the root. Rinse the tooth with water, but do not clean with soap. If the tooth is not cracked or damaged, try to put it back in the original socket and have your child hold it in place by biting on gauze. If you cannot put the tooth back in its socket, put it in a cup containing the patient’s saliva or milk.
- Chips and fractures: If your child has chipped or cracked a tooth, contact their dentist immediately. If you do not take any action, the tooth could become infected and require extensive dental treatment. Rinse your child’s mouth thoroughly with water. If fragments have broken off, save them and bring them with you to the dentist.
- Will I be able to accompany my child during his or her appointment?
Yes! In fact, we highly encourage all parent to accompany their children during their appointments. This helps your child see a familiar face from start to finish and this allows us to include you in developing a treatment plan for your child’s oral and overall health.
- Are dental x-rays safe?
Yes, they are! The amount of radiation from a dental x-ray is small and your child will be protected by a lead apron and other protective measures. Dental radiographs not only detect cavities, but also show progress of teeth growth and help alert your dentist of bone diseases and other problems. They let your child’s dentist see patterns and symptoms that are not visible in a physical examination. By finding and treating potential problems early, you can save money and avoid unnecessary procedures later. Your child’s dentist may recommend x-rays once or twice per year, depending on their risk factors for tooth decay and other problems.